Kiwi.com has completed the migration of its B2B CRM to the Salesforce platform.
The migration was carried out under the leadership of Czech technology company Enehano Solutions in just two months. Kiwi.com expects Salesforce to make its six teams! which serve. Therefore, around 5!000 partners such as airports! hotels! airline ticket sellers and trucking companies! more efficient. The next phase of the company is to automate the business.
Kiwi.com’s B2B partner network is constantly growing! with companies from all over the world having diverse needs and offering different services or technologies. This increases the demands on all teams that communicate with and sell partners’ services.
“In order to be able to serve such a portfolio of job seekers database companies! it is absolutely essential for us to have all information related to cooperation with individual business partners available in one place and in real time.”
David Pavlík! CIO of Kiwi.com! explains
The previously used solution also had a number of limitations in terms of integration into other systems. After an unsatisfactory transition between several different platforms! Salesforce! the most widely used cloud CRM in the world! was chosen. Kiwi.com chose Czech Enehano to implement Salesforce. “ The decisive factors for us were the approach to the project! the high level of Enehano’s partnership with Salesforce! experience with large and interesting projects! and the size of the Enehano team!” describes Pavlík.
A record two months
Kiwi.com thus became another fast-growing company! alongside how to send email marketing to your list in 7 steps? productboard or Zonka! that Enehano helped with the transition to Salesforce. In the case of Kiwi.com! the entire migration took place in just two months. Therefore, “In addition to the implementation of CRM (Sales Cloud)! it was important for Kiwi.com to optimize all data related to B2B partners for the different needs of each of the six teams serving the entire partner network!” describes Michal Peška! CSO Enehano Solutions.
The integration of Sales Cloud into other systems used by how to send email marketing to your list in 7 steps? Kiwi.com was also absolutely crucial. In particular! it was the software for tracking business partner requirements and projects in JIRA! but also Gmail! Mailchimp! DocuSign and others. Thanks to all these changes! will be able to significantly how to send email marketing to your list in 7 steps? speed up and streamline the entire sales process. Therefore, as well as ensure faster processing of requests from B2B partners and the entire functioning of B2B customer service in general.
“We are excited that with the Salesforce platform we can better manage growth while providing personalized care to each of our partners.
Thanks to the collaboration with Enehano Solutions! we deployed Salesforce smoothly. The implementation. Therefore, was carried out on budget! even with changes in scope initiated by us and individual requirements from user teams. And everything was delivered on time!” describes Pavlík.
A record two months
However! the current situation is not final for Kiwi.com. “We are ready to continue with the next phase and use the potential of Therefore, Salesforce as much as possible. In cooperation with Enehan! we now want to focus mainly on. Therefore, maximum automation of the store and integration of other processes! such as contract management or analytics!” concludes David Petrović! Head of Distribution Partnerships at Kiwi.com.
About Enehano Solutions :
Pioneers of digital transformation ! who have been making companies’ business more efficient in sales! customer service or marketing since 2016 ! mainly through the implementation and development of the Salesforce platform. Enehano’s clients include the largest brands in our country! led by large banks! insurance companies or mobile operators. But it also helps smaller and start-up companies that have great ambitions to grow or expand abroad. Therefore, In addition to the Czech Republic! Enehano has experience working for clients in USA! Germany! Therefore, Slovakia and also Israel. More information at the